Lol if it is Goat you better blast em. Shocking company, being hit with £166 import duty with no heads up and only offering a store credit minus postage. Everything was good except import duty price as I had to pay £76 smh. Thank you guys for the awesome kicks! Everything was good except import duty price. Thats why I use goat over other sneaker apps. I've had issues with GOAT before and while their customer service is miles ahead of StockX typically, you really have to stand up to them. They did a completely free return back to my credit card, not GOAT credit. From what I heard, their process is fast but the longest they have taken would be 2 weeks! Vachetta leather? Take them to a shoe hospital or cobbler. Extremely reliable. If so, the leather is unsealed and exposed to the elements like your skin is and will tan and absorb moisture like your skin does. Press question mark to learn the rest of the keyboard shortcuts. If so, the leather is unsealed and exposed to the elements like your skin is and will tan and absorb moisture like your skin does. You want it to happen at the same time Oh and go with stockX next time :), New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Trending Winter 2020. Although its Thanksgiving he reaponded quickly and qas very helpful, Mr. Andrew at Goat... a1 help! This is not your typical cheaper leather that is chrome tanned that Nike tends to rely on. Have been waiting for a reply for 3 weeks in regards to a wrong order I received. Reply. Worst customer service ever! © 2020 Trustpilot, Inc. All rights reserved. Let us know if you go after them on Twitter, OP, so we can retweet for you. It took them 7 days just to START to ship something (which is today) and they say it'll be four more days before it arrives. They have the best deals and have really good customer service. Haha I wonder if the left one was a display model at a store or something so it tanned more. Same with their offer system, Not sure why people are okay with this lol it's like getting white Lance mountains and one shoe is already stripped. Only the latest review will count in the company's TrustScore. Have sold on goat for years now. Absolutely terrible shipping time. Communication is great when it comes to working with GOAT. This annoyed me as GOAT doesn’t add import duty to your payments of your orders, the amount of import duty you pay depends on what country you live and the people working at customs in your country. I highly recommend GOAT to my friends and family!! Show us your goat card too derp, Damn the one on the left looks like the tanned version of the one on the right. Posted by. App Features. Can't wait to get another pair again for the holidays! Do not buy from here! Does GOAT put a security tag on them like StockX does? Like I said everybody’s been knowledgeable and very helpful in situations where I seemed like I was lost sometimes never made me felt like I was bothering anyone. I got my very first pair of Jordans from Goat and I love how they protect the customers from being scammed with some fake shoes. 11 days is nothing short of an eternity for online commerce in 2020Avoid unless you want to equivalent of snail mail in the 1800s. If I get great customer service I don’t mind at all. It's the principal of it though. US. So I got a message from FedEx saying your import duty is £76.16 and I was like wow as it was too expensive but I wasn’t surprised too. Fellas were more than fast to respond which was amazing, support is always there to have your back and the support team are more than nice! GOAT is ass. No they just wrap the box with a paper, sticker and a card inside. Download the app to access exclusive drops, make offers on your most-wanted styles, and shop new releases, future classics and iconic styles from the past. Download the GOAT app for reminders and exclusive promotions. Goat is a nice app and their customer support is great,fast and reliable. https://twitter.com/tydzima/status/821485265982263296. Trending Winter 2020 See All. Thank you. Blast em on twitter, only way to get anything done with GOAT, also why I only ever use stockx. I’ve asked loads of ppl before hand if import duty was expensive and some of them said it was whereas others said they didn’t pay. Yea I'm thinking its a display model, maybe got too much sun? GOAT App wouldn't refund these.. Close. You've already flagged this Read 1 more review about G O A T Only the latest review will count in the company's TrustScore Deana 1 review. I appreciate her efforts and great communication. 78. Thank you GOAT!!! Download the GOAT App. Regardless good review great customer service only issue was how expensive the import duty isalso my Jordans 1s & 4s came 2 weeks later because I ordered them both around November 10-11 ish. I had paid the import duty and my delivery status was updated and my order was delivered to me the next day(yesterday). Customer service rep Gloria did a great job of explaining the process of shoes that did not fit the GOAT standard and how they found me replacement shoes that did in a timely matter. Tell you what to do though. Goat is a great app they have really nice helpful workers. Wow man, that sucks! Great customer service and was able to resolve my issue in a timely manner. By using our Services or clicking I agree, you agree to our use of cookies. Useful. I bet they would be able to re-dye those and make them right as rain.. This is not your typical cheaper leather that is chrome tanned that Nike tends to rely on. Successfully added to your wants. 0:27. Had to have been a display model or left out for whatever reason.. Amazing Customer Service German was very helpful and understanding of the situation. That’s why I am taking the time to do this. Then I had other friends tell me to buy at StockX but I wanted too but at the same time because of the millions of stories and reviews I’ve seen and heard of StockX selling fakes made me stay away from their company. Once your order is verified, the seller will ship it to Goat themselves to check to see if the product is legit, then they will ship it to your house. I would definitely order from GOAT again but I don’t know I might think twice about purchasing an item as the import duty is pretty expensive. I filed a dispute against them and only then did they admit that they were in the wrong and that they mislabeled their listing once they presumably realized it. Put the other one in the window for some sun for a day and it will do the same. Cookies help us deliver our Services. GOAT lives up to their highest standards. Goat needs to rectify the situation. Discover Shop All Timeline Styles Black Friday. Share. Would stay well clear and use stock x. Their team are great I didn’t have a problem with them I told them my problem and they got back to me as soon as they can thanks again they really helped me out! I bought the off white nike airforce and the zip tag was missing even though it said it had everything in the box. PAST PRESENT FUTURE Discover the greatest sneakers from the world’s leading brands. Hit with £166 import duty with no heads up and only offering a store or something so it more... Anything done with GOAT the zip tag was missing even though it it... A timely manner box with a paper, sticker and a card inside pay smh. World ’ s why I only ever use stockx great app they the. The other one in the box with a paper, sticker and a card inside no heads up only. Us know if you go after them on twitter, only way get. 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